This does not apply to Wacom Pen Computers. Avoid using USB hubs, keyboard/monitor ports or docking stations, as they can cause inconsistent behavior. Note: Make sure your tablet is connected directly to your computer.Once the installation is complete and the system has performed the automatic restart after the driver installation, reconnect the tablet.
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Run the downloaded installer and follow the steps.To ensure that the installation does not get blocked, please disconnect from the internet and disable the Windows firewall, and any additional security software you have installed.Intuos 3 or a 1st generation Cintiq 21UX (DTZ-2100) the latest driver compatible with your tablet is 6.3.15-3.Cintiq 21UX 2nd generation (DTK-2100) the last driver compatible with your tablet is 6.3.40-2.Intuos 4 The last driver compatible with your tablet is 6.3.41-2 Intuos 5, Intuos (2013 models), Cintiq 24HD, Cintiq Companion Hybrid, Cintiq Companion (DTH-W1300) The last driver compatible with your tablet is 6.3.46-2.Once the computer has restarted, download and install the latest driver for your device from:.Once the software is completely removed restart the computer.After you have followed these steps there should not be any leftover Wacom files on your system.If you have previously used a Wacom Bamboo tablet, please also check your programs folder for any file or folder named "Wacom" or "Bamboo" and remove these files or folders, repeating steps 2 & 3.The following files are in the folder C:\Windows\System32\.Go to the View tab and under Advanced Settings, click Show hidden files, folders and drives, click Apply once you're done and press OK.To unhide your system folders go to Control Panel => Folder Options (Windows 7 and 8) => File Explorer Options (Windows 10).To delete the files below you will need to unhide your system folders.If you find any files or folders delete them and empty the recycle bin after you finish. Manually search for files and folders which may not have been properly removed.Uninstall any Tablet, Wacom Tablet or Bamboo entries from this list.Open the Control Panel => Programs and Features.Try clearing preferences before going to step 2.If your tablet is connected via Bluetooth, ensure that the tablet and the Bluetooth on your computer are turned OFF.If you are using a Wireless Kit, remove the USB dongle from your computer.
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